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Terms & Conditions

Payment

We accept all major credit, debit cards and local bank transfer but we do not accept cheques. Please note that all purchase are indicated in Singapore Dollars.
Security

We have taken all the essential measures to make sure that any credit card details and personal details remains private and secure and that your payment and registration information is processed with total confidentiality.We follow strict security procedures dealing with the storage and disclosure of information, which you have given us.If you have any further questions about our credit card security policies, please feel free to contact us.
Confirmation

As soon as we have accepted your order, we will send you a confirmation email. Our friendly staff will contact you as soon as possible for arrangement of delivery/collection.
Delivery

Please refer to delivery page for more details.
Refund & Exchange policy

Here at City Baby, we are committed to deliver quality products and good customer services to our customers. We will be happy to give you a one to one replacement if it is due to manufacturing defaults. Please ensure that the products are in original condition and packaging with proof of receipt/purchase within 7 days. Kindly note that all goods sold are not refundable unless otherwise stated and no replacement of other products is allowed.
Note:
For replacement cases, it is subjected to the stock availability of colours and models. As for defective items, please bring the product down to our showroom together with original packaging for an exchange. We do not provide pick up service for defective or replacement items.Please bring along the receipt for proof of purchase. Should you have further queries, please email us sales@citybaby.sg

Return Policy

Please note that any postage charges incurred for the returned of goods will be at your own cost. Simply send it in together with your proof of purchase/receipt, contact details to us. Thank you.
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